Download BPM Best Practice: Wie führende Unternehmen ihre by Ayelt Komus PDF

By Ayelt Komus

Wie managen führende Unternehmen ihre Geschäftsprozesse? Worin bestehen die Gemeinsamkeiten des Erfolges? Anhand vieler Praxisbeiträge zeigt dieses Buch, wie Best Practice-Unternehmen ihre company und IT Systeme  optimum aufeinander abstimmen und so ihre Kundenorientierung steigern, Flexibilität und Qualität verbessern und Kosten senken. Die AOK Berlin-Brandenburg, Bayer Healthcare, CosmosDirekt, Deutsche financial institution, EnBW, E.ON, finanz informatik, Generali, Interpane und Lufthansa Miles & extra beschreiben ihre BPM-Erfahrungen, 'Lessons discovered' und Erfolgsfaktoren. Ergänzend präsentiert der Herausgeber eine ausführliche Analyse identifizierter Erfolgsmuster,  Umsetzungshinweisen und einen Ausblick auf zukünftige Entwicklungen des BPM auf Grundlage der 'BPM-Best-Practice-Studie'. Überlegungen zu Möglichkeiten und Grenzen des 'BPM-Round-Trips' sowie zur Kombination von BPM und Six Sigma geben dem Praktiker weitere wichtige Anregungen zu aktuellen Entwicklungen.

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